AI Relationship ManagerDetects intent, acts in the moment
Voice Concierge in Digital Journeys Voice-based form fill-up, auto button clicks, auto navigation. Voice Command in Digital Journeys Let users complete the entire journey from the home page itself.Conversation IntelligenceHandles and understands every call
Voice Agents Human-like AI agents that run full conversations — inbound or outbound — end to end. User Analytics Turns 100% of customer conversations into searchable, actionable insight.“Block my debit card, I lost it.”
With Silver Suits AICard’s already selected. Enter your PIN to block it, and the replacement request is raised in the same step.
“I want a loan of ₹2 lakh.”
With Silver Suits AIRecognises the need and fills the entire application on its own: a hands-free experience, ready to submit without a single tap.
“Set up autopay for my rent, ₹15,000 every month.”
With Silver Suits AIThe mandate is ready with the date and amount you said. Just confirm with your MPIN.
“Sell everything in my portfolio that’s down more than 10%.”
With Silver Suits AIFilters the list itself, shows the three stocks that qualify, and one confirmation sells all three.
“Add ₹10,000 more to my SIP, just for this month.”
With Silver Suits AIRecognises it as a one-time top-up, so the SIP itself isn’t touched. Just confirm the amount.
“I need ₹30,000 from my mutual funds, medical emergency.”
With Silver Suits AIFund and amount are already chosen, redemption placed. Just confirm.
“I want to invest in tax-saving bonds.”
Here are a few options: you can invest through this broker, that platform, or your demat account; you may need to compare yields and lock-in periods yourself.
With Silver Suits AIJust say it, and every tax-saving bond you’re eligible for shows up right there, ready to invest.
“I want a fixed deposit that beats inflation.”
Check current FD rates, check inflation figures separately, compare tenures, and work out the real returns yourself.
With Silver Suits AIShows the FD option that beats inflation right now, with the amount and tenure already filled in. Just confirm.
“Add my newborn to my health policy.”
With Silver Suits AIPulls up the existing policy and adds the dependent. You only need to upload the birth certificate.
“Split this month’s rent payment between two accounts.”
Do two separate transfers manually and calculate the split yourself.
With Silver Suits AISplits the amount and fills both transfers. One PIN confirms both.
Platform overview
Silver Suits AI sits inside your existing app and picks up where the interface loses people — listening, navigating, filling and confirming, with a human in the loop on anything that moves money.
A retail banking app carries 100+ icons. Most customers cannot find the one they came for, and search only works if you already know the product’s name.
Voice Nav 02 AI Relationship Manager Voice Assistant — recover the drop-off70–90% of users abandon a digital journey midway. The intent was real; the form was long, a field was unclear, or the session expired.
Voice Assistant 03 AI Relationship Manager Voice Command — skip the journey entirelyA simple task takes 10+ taps across screens most people visit once a year. Card controls sit roughly 100 clicks deep.
Voice Command 04 Conversation Intelligence Call Analytics — hear all of it, not a sampleQA teams listen to a fraction of a percent of calls. Everything customers repeat on the phone every day never reaches the people who could fix it.
Call AnalyticsHow it connects
Analytics tells you where journeys break. Nav, Assistant and Command fix those moments in-session. What they resolve becomes the next round of analytics.
What it moves
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